The Influence of Work-Life Balance and Non-Physical Work Environment on Employee Performance Through Job Satisfaction

at Bank UMKM East Java Regional Office of Madura

Authors

  • Arfi Abdillah Alham UPN "Veteran" Jawa Timur
  • Ika Korika Swasti Universitas Pembangunan Nasional “Veteran” Jawa Timur
  • akhmad fauzi Universitas Pembangunan Nasional “Veteran” Jawa Timur

DOI:

https://doi.org/10.56548/msr.v4i1.143

Keywords:

Work-Life Balance, Work Environment and Performance, Employee Competence, Work Environment, Employee Performance, Job Satisfaction, work environment

Abstract

This study aims to analyze the effect of work-life balance and non-physical work environment on employee performance, with job satisfaction as an intervening variable, at the East Java Regional Office of Madura for UMKM Bank. The population in this study consists of 100 employees working in the Credit Division, General & HR Division, and Customer Service Division from the Bangkalan, Sampang, Pamekasan, and Sumenep branch offices. The sample was selected using the census method, where the entire population is used as respondents. Data was collected and analyzed using SmartPLS software. The results show that: (1) Work-life balance contributes to improving employee performance by providing clarity in tasks and responsibilities that align with competencies, (2) The non-physical work environment also contributes to improving employee performance by motivating employees to demonstrate their best potential, (3) Work-life balance has a positive impact on employee performance through increased job satisfaction, as employees feel more satisfied with well-structured work, (4) The nonphysical work environment contributes to performance improvement through job satisfaction due to objective leadership policies in providing assessments.

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Published

2025-02-05

How to Cite

Alham, A. A., Swasti, I. K., & fauzi, akhmad. (2025). The Influence of Work-Life Balance and Non-Physical Work Environment on Employee Performance Through Job Satisfaction: at Bank UMKM East Java Regional Office of Madura. Management Science Research Journal, 4(1), 35–50. https://doi.org/10.56548/msr.v4i1.143

Issue

Vol. 4 No. 1 (2025): February 2025

Section

Articles

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Copyright (c) 2025 Arfi Abdillah Alham, Ika Korika Swasti, akhmad fauzi

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